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Your Order
Pop in your order number to get started.
Use the same email address from your Shopify order confirmation. This is how we match your order.
Which Ring
Tap the one you'd like resized.
Shipping
Where should we send the return satchel?
Postage to Lou
Return postage
FREE
We'll send your ring back to you for free.
New Size
What size do you need?
This size change requires a full recast — your ring will be remade from scratch to keep the engraving and finish intact.
Pick a size above
Your ring needs fresh 24-karat gold plating after resizing. Gold replating isn't cheap — I appreciate you trusting me with your piece.
Review
Check everything looks right before payment.
After payment, you'll get a prepaid return label by email. Send your ring to Lou and he'll have it back to you within 2–3 weeks.
All Sorted
Payment received — here's what happens now.
- Return label — Check your email for a prepaid satchel.
- Post your ring — Drop it at any Australia Post.
- Lou resizes it — 2-3 weeks once received.
- Shipped back free — Express post, on us.
Questions? support@loujewellery.com.au