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Your order
Pop in your order number to get started.
Use the same email address from your Shopify order confirmation.
If your order record has no email, we'll fall back to matching the customer name.
Which rings?
Select the rings you'd like resized.
Shipping
Where should we send the return satchel?
Postage to Lou
Return postage
FREE
We'll send your ring back to you for free.
New size
Configure sizes for your items.
Review
Check everything looks right before payment.
After payment, you'll get a prepaid return label by email. Send your rings to Lou and he'll have them back to you within 2–3 weeks.
Check your confirmation email
This page cannot confirm payment. Check your confirmation email for your resize details, or contact us if you're unsure.
- Check your email — Look for confirmation of your resize payment.
- Unsure about payment? — Contact us before paying again or posting your rings.
- After payment is confirmed — Follow the return-label instructions in your confirmation email.
Questions? support@loujewellery.com.au