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Your Order
Pop in your order number to get started.
Use the same email address from your Shopify order confirmation. If your order record has no email, we'll fall back to matching the customer name.
Which Ring
Select the rings you'd like resized.
Shipping
Where should we send the return satchel?
Postage to Lou
Return postage FREE
We'll send your ring back to you for free.
New Size
Configure sizes for your items.
Review
Check everything looks right before payment.
After payment, you'll get a prepaid return label by email. Send your rings to Lou and he'll have them back to you within 2–3 weeks.
All Sorted
Payment received — here's what happens now.
  1. Return label — Check your email for a prepaid satchel.
  2. Post your rings — Drop them at any Australia Post.
  3. Lou resizes them — 2-3 weeks once received.
  4. Shipped back free — Express post, on us.
Questions? support@loujewellery.com.au
loujewellery.com.au